Iburst Complaint
| SUPPLIER | Iburst | INDUSTRY | Telecommunications | ||
|---|---|---|---|---|---|
| BRANCH/AREA | branch | COUNTRY | South Africa | ||
| TIME / DATE | 06:45 Tue 9 Feb | PERSON RESPONSIBLE | Lenore | ||
| CUSTOMER | 1charl | View all reports by user |
1
1
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| PROBLEM | bad service | ||||
| HEADLINE | STAY AWAY FROM IBURST | ||||
| THE INCIDENT Fri 29 Jan |
I contacted iBurst for a modem about 3 weeks ago. I emailed all my relevant documentation to them as requested. I called the call centre (pathetic service there as well - the phones just keep on ringing!) a few times to get feedback about my application. I am still waiting for Lenore to phone me back. I got great service from Vodacom Direct - got my USB 3G stick within 3 working days!
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