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Iburst Complaint



SUPPLIER Iburst INDUSTRY Telecommunications
BRANCH/AREA branch COUNTRY South Africa
TIME / DATE 06:45 Tue 9 Feb PERSON RESPONSIBLE Lenore
CUSTOMER 1charl View all reports by user
1
1
PROBLEM bad service
HEADLINE STAY AWAY FROM IBURST
THE INCIDENT
Fri 29 Jan

I contacted iBurst for a modem about 3 weeks ago. I emailed all my relevant documentation to them as requested. I called the call centre (pathetic service there as well - the phones just keep on ringing!) a few times to get feedback about my application. I am still waiting for Lenore to phone me back. I got great service from Vodacom Direct - got my USB 3G stick within 3 working days!

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